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FREQUENTLY ASKED QUESTIONS
CONTACT
ONLINE OFFICE HOURS
Wednesday: 12pm - 8pm
​​Thursday: 12pm -8pm
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What happens after I fill out the New Client Intake Form?1. You will receive an email indicating I have recieved your intake form and I will let you know if my scope of practice and schedule is a match for you. 2. If we are not a match I will share some resources and possible referrals. 3. If we are a match, we will set up an intake session. Intake Sessions are $50 and non-refundable. We will talk more in depth about therapy and agree upon a schedule and fee. 4. I will send you a Welcome Packet (pdf), including Informed Consent Forms that will need your signature. 5. Once I receive the signed informed consent forms we will put an appointment on the calender and get started!
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Do you take insurance?Phoenix Rose Marriage and Family Therapy PLLC periodically takes insurance based clients through Headway, based on availability. Please visit https://headway.co/ for more information. Current eligible insurance providers include United Healthcare, Oxford, Aetna, Cigna and Oscar.
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How do I pay?Payment is made through Venmo or Square for credit cards, debit card, and HSA. Credit card authorization forms are required for Square.
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What if I have more questions and I am not ready to fill out a New Client Intake Form?Shoot me an email at prosemft@pxrose.com! We can set up a free 15-minute consultation call.
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Where can I find out more information on telemental health?New York State Office of the Professions Telehealth practice for mental health practitioners: http://www.op.nysed.gov/prof/mhp/mhpcaretelepracticealert.htm 16 Telemental Health Resources for Practitioners and Patients: https://positivepsychology.com/telemental-health/
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What online platform do I need?Google Hangouts/Meet is the primary online video meeting platform. Zoom may also be available. Clients do not need a gmail account to use Google Hangouts/Meet, though downloading the application is recommended.
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How much does therapy cost?Typical costs of therapy range between $165-$300. Reduced fee sessions may be available, at the discretion of the therapist( $85-$145). Fees are negotiable depending upon schedule availability. Fee cost is also influenced by frequency of sessions and therapy type (individual, couple etc.). Please fill out the New Client Intake form and indicate your budget. Fee negotiation is encouraged to reduce barriers to accessing mental health.
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